Senior Management Team

No other group in any entity plays the part or exerts the same influence on the performance and success of the organization as
does the Senior Management Team.

Notwithstanding this, Senior Management Teams, in our experience, are often the most problematic and worst performing group in many organizations!

This is so because of unique factors that impinge on and affect the performance of Senior Management Teams such as:

  • They easily become isolated or removed from the rest of the organization and so the quality of the information on which they take decisions is limited, narrow and often flawed.
  • The individual team members are each strong and ambitious people, which prevents them coalescing naturally as a team.
  • Individual fiefdoms may play too great a part in their thinking, leading to a lack of a truly united focus on the overall welfare of the organization.
  • Group think can operate and ‘being certain’ can become confused with ‘being right’.

Some or all of these dynamics subsequently get played out in the rest of the organization with equally damaging knock-on effects

The goal of the SMT programme

  1. To create a more united and more powerful group, that thinks of itself as a team, capable of providing strong and inspiring leadership for the organisation and influencing all key Stakeholders.
  2. To get the team on to a new level of performance and achievement as a team.
  3. To help individual team members gain a better understanding of themselves both as managers and as people so that they are aware of their blind spots, communication styles, etc. in order to be both, more effective and more successful.


The programme can be run in two different ways:

Run in 3 x 1-day modules and spread over several weeks as necessary.

Run in 2 or 3-hour modules at the beginning of the working day e.g. 2 x 2-hour modules p.w. over 6 weeks, or 2 x 3-hour modules p.w. over 4 weeks.

In addition to this:

  • An online Companion to support the individual team members in turning the learnings from the programme into normal and natural ways of behaving.
  • Individual coaching sessions as required to review people's learnings and deal with any outstanding issues.
  • Occasional attendance at SMT meetings to observe and review the new way of working in the group.
  • Facilitative assistance with especially complex meetings or communication events.

What will you learn:

  • What motivates your and your SMT colleagues, so you can to help the team make the most of the enormous strengths that are present in the individual members and which may be blocked or inhibited for various reasons.
  • How to get the team working to new levels of performance, satisfaction and success, doing real justice to their role as the lead team and to their aspirations as individual leaders.
  • How to work with your Senior Team both as individuals and as a unit to create a new dynamic in the team that would help the team to greater effectiveness in influencing their external environment and to more exemplary and powerful leadership internally.